OWCP will host a provider training session, “New Provider Orientation” on Wednesday, March 20, 2024, from 1:00 pm – 2:00 pm ET. Please click this link for further information.

All DEEOIC and DCMWC claimants recently received new Medical Benefit Identification Cards (MBIC) with updated pharmacy billing services information and a brochure with details of your benefits. Some claimants inadvertently received a letter stating you requested a “re-issue” of the card. Please disregard this letter. If you are a DEEOIC or DCMWC claimant and have questions, please contact the Acentra Health Customer Service toll-free number at 1-800-638-7072 for DCMWC or at 1-866-272-2682 for DEEOIC. Representatives are available Monday through Friday from 8 am to 8 pm Eastern.

CONDUENT TO BEGIN PROCESSING PRESCRIPTIONS FOR BLACK LUNG AND ENERGY CLAIMANTS: Effective immediately, pharmacies can submit prescription claims directly to Conduent for Black Lung and Energy claimants. Pharmacies may call Conduent at 1-866-664-5581 for prescription benefit and processing assistance

OWCP pharmacy operations have been impacted by a recent cyber security issue and OWCP claimants and their pharmacies may experience prescription claim rejections at the point-of-sale.  Initial analysis indicates no impact on OWCP claimant personally identifiable information or personal health information.  If claimants require immediate access to medications, they should consult with their pharmacy on other options. OWCP is working with its contractors to restore service as soon as possible. OWCP will update this information as more information becomes available.

Attention OWCP Claimants: Effective Feb 17, 2024, new OWCP-957 Medical Travel Refund Request forms will be available for mileage (957A) and expenses (957B). Follow this link to view further information.

New Benefit Cards (DEEOIC and DCMWC claimants)

OWCP will host a Virtual Help Session on Friday March 1, 2024, from 12:00 pm – 1:00 pm ET. Please click this link for further information.

OWCP will host a provider training session, “New Provider Orientation” on Wednesday, February 21, 2024, from 4:00 pm – 5:00 pm ET. Please click this link for further information.

Beginning January 27, 2024, OWCP providers can submit provider enrollment applications and updates using an electronic signature. Please select this link for further information.