Effective October 05, 2024, the Office of Workers’ Compensation Programs (OWCP) providers will have the ability to add supporting documentation using the Workers’ Compensation Medical Bill Processing (WCMBP) portal for “In Process” bills. Adding attachments before the final adjudication of the bill allows providers to provide additional information to aid in bill approval, reducing the need for adjustments.
Providers can view this option on the WCMBP portal under Bill Inquiry and then navigating to the Bill Detail page. If a bill status is “In Process,” then the View/Add Attachment button will be available at the top left of the page.
Providers can select the button to upload attachments. More than one attachment is allowed. Each attachment cannot exceed 10 MB.
Please note that if the bill has been finalized, adding attachments is no longer allowed. This error message will appear upon attempting to upload attachments: “The bill processing is complete and additional attachments cannot be added.” In this case, the provider can refer to the final bill adjudication on the Remittance Voucher to determine whether to submit an adjustment for paid or partially paid bills or to resubmit for denied bills.
Refer to the Direct Data Entry Billing Tutorial or the Bill Adjustment Tutorial for instructions and examples.
For questions, contact our Call Center at the applicable phone number listed below, where a representative will be happy to assist you.
Division of Coal Mine Workers' Compensation (DCMWC):
1-800-638-7072
Division of Energy Employees Occupational Illness Compensation (DEEOIC):
1-866-272-2682
Division of Federal Employees' Compensation (DFEC):
1-844-493-1966