Training & Tutorials for Provider
Our vast training and tutorials library will help you successfully use the secure Medical Bill Processing Portal. Additional information and support can be found in the FAQs, Forms & References and Contact Us sections.
- Upcoming Webinars
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Upcoming Webinars Event Title Event Date Start Time (EST) End Time (EST) Description Webinar Registration Portal Refresher – Provider Enrollment Tue, Jan 06, 2026 03:00 PM 04:00 PM Register OWCP Virtual Help Session Fri, Jan 09, 2026 01:00 PM 02:00 PM Register Portal Refresher – Provider Enrollment Thu, Jan 15, 2026 12:00 PM 01:00 PM Register OWCP New Provider Orientation Wed, Jan 21, 2026 03:00 PM 04:00 PM Register - Tutorials
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Bills Tutorials
- Carrier Reimbursement
- Enter Bills Online (Updated 09/20/25)
- Create Bill Templates
- Bill Adjustment Tutorial (updated 11/01/25)
- Group Provider- How to Complete a Provider Enrollment Application Tutorial (updated 12/20/25)
- Facility Provider- How to Complete a Provider Enrollment Application Tutorial (updated 12/20/25)
- Individual Provider- How to Complete a Provider Enrollment Application Tutorial (updated 12/20/25)
- Reference Guides
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EDI Companion Guides Quick Reference Guides
- Copying Authorization Data (created 09/20/25).
- Deletion of Incomplete Provider Enrollment Applications (created 07/19/25).
- Uploading Attachments to a Previously Submitted Authorization Request (created 06/28/25).
- DFEC Vocational Rehab Counselor or Contract Nurse Bill Submission (created 04/05/25).
- Explanation of Benefits (EOB) Reference Guide (11/17/2025): This document gives more information for common EOB denial reasons.
- Fee Schedule Calculator (updated 04/05/25)
- Canceling a Submitted Authorization (updated 09/20/25)
- Updating Provider Information in the Provider Portal (updated 08/09/25)
- Provider Search Functionality Opt-Out (updated 07/31/23)
- DCMWC Treatment Bill Attachment Requirement (updated 10/30/24)
- Submitting an Authorization Correction (updated 09/20/25)
- Reset Password Guide for Provider (Updated 10/30/24)
- Adding or Associating Users to Providers QRG
- Adding Multiple Legacy Providers under One OWCP Connect ID
- Adding New Providers under One OWCP Connect ID (Updated 12/30/24)
- Adding Servicing Provider (updated 04/05/25)
- Interactive Voice Response System (IVRS)
- Locating 1099s in Provider Portal (updated 04/05/25)
- Online Billing
- Provider Registration for Online Access (Updated 02/05/25)
- Resubmitting Returned to Provider Enrollment Application (updated 07/19/25)
- Portal Demonstrations