WCMBP Outage
The WCMBP System will be unavailable for maintenance on 06/02/2024 between 09:00 AM to 07:30 PM EST. We appreciate your patience while this activity occurs.
The Workers’ Compensation Medical Bill Processing (WCMBP) Call Center will be closed on Thursday, November 27, 2025, and Friday, November 28, 2025, in observance of Thanksgiving Day. Please use the self-service functions offered via the Interactive Voice Response system (IVR) or the WCMBP Web Portal. The Call Center will reopen on Monday December 1, 2025.
The WCMBP System will be unavailable for maintenance on 06/02/2024 between 09:00 AM to 07:30 PM EST. We appreciate your patience while this activity occurs.
How are our call agents doing? Let us know about your experience by completing a minute long Call Center Survey
Effective November 1, 2025, the Office of Workers’ Compensation Programs (OWCP) Division of Federal Employees’ Compensation (DFEC) Program is implementing a new Utilization Review (UR) when billing for special reports or forms. Please select this link to visit the Announcements page for more information.
Effective November 1, 2025, the Office of Workers’ Compensation Programs (OWCP) Division of Federal Employees’ Compensation (DFEC) Program implemented a new Utilization Review (UR) for special reports or forms billing.
Billing Utilization Review for special reports or forms allows:
For questions, you may contact our Call Center at the phone number listed below, where a representative will be happy to assist you.
The OWCP Portal Refresher Training for NPI and Taxonomy on Friday, October 17, 2025, has been cancelled. To speak with a representative for assistance, please visit our Contact Us page for call center details. Please visit our Upcoming Webinar page to view future webinar training events.
OWCP has released changes to the 2025 OWCP Fee Schedules. Please select this link for more information.