OWCP New Option for Requesting Authorization Cancellation
Effective December 9, 2023, the DEEOIC and DFEC Programs for the Office of Workers’ Compensation Programs (OWCP) are implementing an enhancement to allow providers to cancel an authorization request. Specifically, this cancel option will be available for initial and correction authorization requests with an “In Review” or “Processed Awaiting Decision” status.
For additional information, please contact our Call Center at the number listed below. A Call Center representative will be happy to assist you.
- Division of Energy Employees Occupational Illness Compensation (DEEOIC):
1-866-272-2682 - Division of Federal Employees' Compensation (DFEC):
1-844-493-1966
OWCP DFEC Bill Processing Improvement for Newly Accepted Cases
Effective December 9, 2023, the DFEC Program for Office of Workers’ Compensation Programs (OWCP) will enhance bill processing to automatically reprocess previously submitted bills that denied when the injured or ill worker’s case was under development, after the case is later accepted as payable by OWCP.
On December 9, 2023, a one-time courtesy bill reprocessing will occur for claimant cases that were adjudicated by DFEC, and accepted conditions assigned in the previous four weeks.
Afterwards, bills denied after December 9, 2023, will be automatically reprocessed if the case is accepted as payable.
Please note that additional denial EOBs may post during reprocessing. For example, if denials post for authorization of services related to accepted conditions, then providers are encouraged to request authorization for the billed service(s).
For additional information, please contact our Call Center at the number listed below, where a Call Center representative will be happy to assist you.
- Division of Federal Employees' Compensation (DFEC):
1-844-493-1966