Claimant FAQs

What is OWCP Connect?

It is the mechanism by which all users are authenticated. If you haven’t already, you will need to register and get identity proofed with OWCP Connect first before you can get access to the new WCMBP system.

What kind of self service is supported in the new WCMBP system?

Claimants are able to view eligibility, authorization, case status and bill status in the new WCMBP system.

Will DEEOIC and DCMWC claimants receive a new Medical Benefits ID Card (MBIC)?

Yes, The existing DEEOIC and DCMWC claimants should have received a Welcome Letter and a new MBIC card that contains a case ID number. This case ID number will be used to identify each claimant in the new WCMBP system. Please provide a copy of this card to your provider. The letter and MBIC card were mailed prior to April 27, 2020.

When I make a claim for reimbursement for my doctor visits, do I send them to CNSI now or do I continue to send the OWCP 915 to the London, KY address?

Bill processing for OWCP transitioned to CNSI on 4/27/2020. With this transition, please submit your claims for reimbursement to the applicable address below:

Division of Federal Employees’ Compensation (DFEC)
PO Box 8300
London, KY 40742-8300

Division of Energy Employees Occupational Illness Compensation (DEEOIC)
PO Box 8304
London, KY 40742-8304

Division of Coal Mine Workers’ Compensation (DCMWC)
PO Box 8302
London, KY 40742-8302