Authorized Representative FAQs
- What is OWCP Connect?
It is the mechanism by which all users are authenticated. If you haven’t already, you will need to register and get identity proofed with OWCP Connect first before you can get access to the new WCMBP system.
- What kind of self service is supported in the new WCMBP system?
Authorized Representatives will be able to view Claimant’s eligibility, authorization, case status and bill status in the new WCMBP system.
- As an authorized representative, will I still be able to access the new WCMBP system on behalf of the Claimant? [DEEOIC and DCMWC only]
Yes, DEEOIC’s authorized representatives will receive a letter along with login credentials.
The Claimants for DCMWC will receive a letter with login credentials for their authorized representative to gain access to the new WCMBP system. Please contact your claimant for this access information.
- As an authorized representative of energy survivor, do I have access to the new WCMBP system on behalf of the energy survivor? [DEEOIC only]
There is no access to the WCMBP system for Energy Survivor representatives.
- I have not received my authorized representative letter. How can I get a copy, or can you resend it?
If you did not receive your letter, please contact our call center. The number to the call center can be found on the WCMBP web portal’s Contact Us page.