WCMBP Outage
The WCMBP System will be unavailable for maintenance on 06/02/2024 between 09:00 AM to 07:30 PM EST. We appreciate your patience while this activity occurs.
Due to Executive Order 14247, beginning September 30, 2025, all providers enrolled in the Department of Labor (DOL) Office of Workers’ Compensation Programs must comply with the U.S. Treasury's Electronic Fund Transfer (EFT) mandate. Providers who are not enrolled in EFT must immediately complete and submit an ACH enrollment form to change payment method. Click here to access the form. The completed form can be submitted via fax at 888-444-5335 or by mail to Provider Enrollment, PO Box 8312 London, KY 40742-8312. Please make sure to include your OWCP Provider ID on all correspondence. Providers registered on the portal can log in and submit a modification by clicking on the maintain provider information hyperlink. Failure to comply will result in non-payment.
The WCMBP System will be unavailable for maintenance on 06/02/2024 between 09:00 AM to 07:30 PM EST. We appreciate your patience while this activity occurs.
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Beginning September 20, 2025, providers using the OWCP online authorization system will have the option to copy information from a previous authorization request when submitting a new authorization. Please select this link for more information.
Beginning September 20, 2025, providers using the OWCP online authorization system will have the option to copy information from a previous authorization request when submitting a new authorization.
Providers can select an existing authorization and select the Copy Authorization button. This will create a new request that mirrors the previous authorization, allowing providers to update service information, save the authorization, upload attachments, and submit the authorization.
When copying a previous authorization request, please note that the following fields cannot be changed: program, authorization type, claimant information, and provider information. Additionally, attachments from the original request will not carry over and must be uploaded again.
For questions, contact our Call Center at the applicable phone number listed below, where a representative will be happy to assist you.
Effective August 9, 2025, the Office of Workers’ Compensation Programs (OWCP) will limit the procedure codes that can be submitted on an authorization request, based on the authorization type.
This change is applicable to both the Division of Energy Employees Occupational Illness Compensation (DEEOIC) and Division of Federal Employees' Compensation (DFEC).
Providers submitting authorizations requests through the Workers’ Compensation Medical Bill Processing (WCMBP) portal will now receive an error message if the requested procedure code is not applicable for the selected authorization type. The error message will guide the provider by indicating the correct authorization type required for the procedure code.
Providers submitting authorization requests by mail or fax will receive a Returned to Provider (RTP) letter if the requested procedure code is not applicable for the authorization type. The RTP letter will include the reason for return and specify the correct authorization type required for the submitted procedure code.
For questions, contact our Call Center at the applicable phone number listed below, where a representative will be happy to assist you.
As part of our ongoing commitment to security, we are currently unable to accept AI-generated calls. Our call center representatives are available to assist live callers only. We appreciate your understanding. Self-service options are available 24/7 through the Interactive Voice Response (IVR) system or the WCMBP Web Portal.