Effective May 13, 2023, the DFEC Program is implementing new utilization review (UR) for Durable Medical Equipment (DME) procedure codes and modifier combinations. Visit the DFEC Announcements page for more information.
The Workers’ Compensation Medical Bill Processing (WCMBP) Call Center will have shortened hours on Wednesday, December 24, 2025, and Friday, December 26, 2025. The call center will be open from 8:00am - 3:00pm EST. Additionally, The Workers’ Compensation Medical Bill Processing (WCMBP) Call Center will be closed on Thursday, December 25, 2025, in observance of Christmas Day. Please use the self-service functions offered via the Interactive Voice Response system (IVR) or the WCMBP Web Portal.