If you are receiving a login error message on the Optum PBM portal, please click here for further information and resolution.
The Workers’ Compensation Medical Bill Processing (WCMBP) Call Center will have shortened hours on Wednesday, December 24, 2025, and Friday, December 26, 2025. The call center will be open from 8:00am - 3:00pm EST. Additionally, The Workers’ Compensation Medical Bill Processing (WCMBP) Call Center will be closed on Thursday, December 25, 2025, in observance of Christmas Day. Please use the self-service functions offered via the Interactive Voice Response system (IVR) or the WCMBP Web Portal.