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DEEOIC is committed to bringing the awareness and information that medical providers need to support their claimants. Click on the link for information about the program’s emergency authorization request process. Visit the Provider Homepage and go to The Provider’s Corner and Authorization Tips section on the left-hand side to view the document.

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OWCP Provider Manual

Providers can use this OWCP Provider Manual for helpful information regarding the Workers’ Compensation Medical Bill Processing (WCMBP) system and services.

Bill Submission

Providers can get bills processed quickly, effectively, and efficiently! For your convenience, bills can be submitted electronically or through the online web portal. Paper forms are also available for both providers and claimants to submit bills.

Training and Tutorials

Our vast provider training and tutorials library will help you successfully use the secure Medical Bill Processing Portal. Tools include Quick Reference Guides, EDI Companion Guides, Tutorials, and eLearning Courses.

Forms and References

Providers will experience much faster processing times when submitting medical bills/attachments, authorizations, and non-bill documents electronically. Forms are available in PDF format for providers to complete and mail of fax for authorization requests.

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All DEEOIC and DCMWC claimants recently received new Medical Benefit Identification Cards (MBIC) with updated pharmacy billing services information and a brochure with details of your benefits. Some claimants inadvertently received a letter stating you requested a “re-issue” of the card. Please disregard this letter. If you are a DEEOIC or DCMWC claimant and have questions, please contact the Acentra Health Customer Service toll-free number at 1-800-638-7072 for DCMWC or at 1-866-272-2682 for DEEOIC. Representatives are available Monday through Friday from 8 am to 8 pm Eastern.