Effective February 22, 2025, the Office of Workers’ Compensation Programs (OWCP) will automatically reprocess denied bills for services provided by reactivated OWCP providers during their inactive status.

If the OWCP provider number submitted on a bill is not active for the billed dates of services, then the provider should submit the required documentation to reactivate their provider file. When the provider is reactivated, the denied bills will be reprocessed if the following conditions apply:

• The denial occurred within the past six months from reactivation
• The denial is for Explanation of Benefits (EOB) Edit 50424
• No other denial EOB edits applied to the bill

Please note that additional denied EOB edits may be posted during reprocessing. Providers are encouraged to use to the EOB Reference Guide to find additional steps and resources to review and rectify the EOB bill denials. Please visit https://owcpmed.dol.gov/portal/provider to view the guide.

For questions, contact our Call Center at the phone number listed below, where a Call Center representative will be happy to assist you.

Division of Coal Mine Workers' Compensation (DCMWC):
1-800-638-7072

Division of Energy Employees Occupational Illness Compensation (DEEOIC):
1-866-272-2682

Division of Federal Employees' Compensation (DFEC):
1-844-493-1966