DEEOIC and DCMWC Claimants: DEEOIC and DCMWC will be changing from Conduent to myMatrixx to handle all pharmacy services. You may reach myMatrixx, 24 hours a day, at toll-free number 1-866-686-9592 for DEEOIC and 1-877-880-9215 for DCMWC. Check your mail for a new benefits card along with associated documents. Your current card is still active until you get a new card.