DEEOIC Authorizations: Effective April 1, 2023, DEEOIC will implement process improvements for General Medical (GM), Transplant, and Transportation (Medical Travel) authorization requests. Visit our DEEOIC News section for more information.
The call center will be closed for planned maintenance beginning at 5:00pm Eastern Standard Time Friday 4/25/2025 and will reopen at 8:00am Eastern Standard Time Monday 4/28/2025. Please call back during our regular business hours, which are Monday through Friday from 8 a.m. to 8 p.m. Eastern Standard Time. Registered providers can continue to utilize the self service functions offered on the WCMBP portal.