Voiding a Bill from the Adjust Bills List Page
To void a bill from the Adjust Bills List page:
-
In the Adjust Bills List page, click the checkbox of the record to be voided.
-
Select either the Void or the Void All button.
The system displays the Void Bill page.
-
Follow steps Select a cause for the overpayment from the Cause of Overpayment drop-down menu. through Add a comment in the Comment text box, as needed. in “Section Voiding a Bill from the Header Details Page Voiding a Bill from the Header Details Page.”
-
Select a cause for the overpayment from the Cause of Overpayment drop-down menu.
-
Select the source from the Void Source drop-down menu.
-
Select the reason code from the Reason Code drop-down menu.
-
In the Adjust Bill page, click the Remittance Remark Reason drop-down list arrow.
-
Select a remittance remark reason from the Remittance Remark Reason drop-down menu.
-
Check the Provider Neutral checkbox, if applicable.
-
Add a comment in the Comment text box, as needed.
-
Select OK.
-
Select OK.
The Provider Neutral indicator is used for correcting any history of bills where the payment remains the same, but some of the elements on that bill have changed.
The system displays an updated Adjust Bills List page with the bill no longer listed.
The system displays an updated Adjust Bills List page with the voided bill no longer listed.