Reprocessing a Bill from the Header Details Page
To reprocess a bill:
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In the Bills tab, click the Reprocess Bill hyperlink.
The system displays the Reprocess Bill List page.
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In the Reprocess Bill List page, use the Filter By drop-down criteria to search for the bill to be reprocessed.
For example, from the Filter By drop-down list, select Claim Type, type P (for Professional bills) in the adjacent text box, from the Status drop-down list, select Denied, and then click Go.
The system displays an updated Reprocess Bills List page.
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Select the hyperlink in the TCN column for the bill you want to reprocess.
The system displays the Header Details page.
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Make the necessary changes and click Save.
The system displays an updated Header Details page.
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Select the Reprocess button at the bottom of the page.
The system displays the Reprocess Bill page.
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Select Yes or No from the Super Suspend drop-down.
Selecting Yes ensures that the bill gets super suspended regardless of other pending dispositions.
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Enter a comment in the Comment text box as needed.
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Select OK.
The system displays the Reprocess Bill List page with the reprocessed bill no longer listed.