Force Bill Errors from the Resolve Bills List Page

To force bill error(s) from the Resolve Bills List page:

1. In the Resolve Bills List page, search for bills based on a specific error code.

For example, select Error Code from the Filter By list, enter a value in the adjacent text box (choose a code with the Forcible criteria as “Y”), and then click Go.

The system displays an updated Resolve Bills List page, listing records that match the filter criteria you entered.

2. Select the checkbox for the record(s) you want to force and select the Force button. Alternately, you can select the Force All button to force all records shown in the filtered list without selecting any records.

The system displays the Force Bills page.

3. Enter a Comment, as required, and click OK.

The system displays an updated Resolve Bills List page with the forced bill(s) no longer listed.