Deny Bill Errors from the Resolve Bills List Page

To deny bill error(s) from the Resolve Bills List page:

1. In the Resolve Bills List page, use the Filter By criteria to search for bills based on a specific error code.

For example, select Error Code from the Filter By list, enter a value in the adjacent text box (choose a code with the Deniable criteria as “Y”), and then click Go.

The system displays an updated Resolve Bills List page, listing records that match the filter criteria you entered.

2. Select the checkbox for the record(s) you want to deny and select the Deny button. Alternately, you can select the Deny All button to deny all records shown in the filtered list without selecting any records.

The system displays the Deny Bills page.

3. Select the Adjustment Reason code and enter a Comment, as required.

4. Select OK.

The system displays an updated Resolve Bills List page with the denied bill(s) no longer listed.