Adding an Error Code

To add an error code:

1. In the Bills tab, click the Error Codes hyperlink.

   The system displays the Error Codes list page.

2. Select Add.

   The system displays the Error Code Details page.

3. In the Error Code field, enter a new error code (required).
4. Choose the type of error from the Error Type drop-down list (required).
5. Provide a short description of the error in the Short Description text box (required).
6. Choose the group from the Error Group drop-down list (required).
7. Enter a longer description in the Long Description text box (optional).
8. Select or enter the date range in the Start Date and End Date fields (required).
9. At the Adjustment Reason field, click the lookup arrow to the right of the field.
10. At the lookup dialog, select the adjustment reason from the list and click OK.
11. Choose the criteria to drive the error from the Error Driven By drop-down list.
12. At the Remittance Remark Code field, click the lookup arrow to the right of the field.
13. At the lookup dialog, use the filter field to search for the appropriate remittance remark code, select the code from the list, and click OK.
14. If the error code is to be forcible, select the Forcible checkbox.
15. In the Recycle Count field, enter the number of cycles that will apply to the error code (required).
16. From the Recycle Disposition drop-down, select the disposition applied for an error code that reaches its last recycle. The disposition options are D-Deny, I-Ignore, P-Super Suspend, R-Pay and Report, or S-Suspend.
17. Select the appropriate Location/Business Unit from the drop-down list.
18. If the error code is to be deniable, select the Deniable checkbox.
19. Enter the EOB in the appropriate field:
    • DFEC EOB
    • DEEOIC EOB
    • DCMWC EOB
    • DLHWC EOB
20. Select Save.

    The system refreshes the Error Code Details page and displays a warning message: Disposition for this Error Code is yet to be configured.

21. Select Close to exit back to the Error Codes page.