Adding an Error Code
To add an error code:
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In the Bills tab, click the Error Codes hyperlink.
The system displays the Error Codes list page.
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Select Add.
The system displays the Error Code Details page.
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In the Error Code field, enter a new error code (required).
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Choose the type of error from the Error Type drop-down list (required).
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Provide a short description of the error in the Short Description text box (required).
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Choose the group from the Error Group drop-down list (required).
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Enter a longer description in the Long Description text box (optional).
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Select or enter the date range in the Start Date and End Date fields (required).
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At the Adjustment Reason field, click the lookup arrow to the right of the field.
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At the lookup dialog, select the adjustment reason from the list and click OK.
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Choose the criteria to drive the error from the Error Driven By drop-down list.
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At the Remittance Remark Code field, click the lookup arrow to the right of the field.
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At the lookup dialog, use the filter field to search for the appropriate remittance remark code, select the code from the list, and click OK.
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If the error code is to be forcible, select the Forcible checkbox.
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In the Recycle Count field, enter the number of cycles that will apply to the error code (required).
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From the Recycle Disposition drop-down, select the disposition applied for an error code that reaches its last recycle. The disposition options are D-Deny, I-Ignore, P-Super Suspend, R-Pay and Report, or S-Suspend.
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Select the appropriate Location/Business Unit from the drop-down list.
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If the error code is to be deniable, select the Deniable checkbox.
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Enter the EOB in the appropriate field:
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DFEC EOB
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DEEOIC EOB
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DCMWC EOB
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DLHWC EOB
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Select Save.
The system refreshes the Error Code Details page and displays a warning message: Disposition for this Error Code is yet to be configured.
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Select Close to exit back to the Error Codes page.