Effective July 15, 2023, the OWCP Division of Federal Employees’ Compensation (DFEC) Program is implementing a new utilization review (UR) for hearing aid services and supplies. Please visit the DFEC News page for more information.
As part of our ongoing commitment to security, we are currently unable to accept AI-generated calls. Our call center representatives are available to assist live callers only. We appreciate your understanding. Self-service options are available 24/7 through the Interactive Voice Response (IVR) system or the WCMBP Web Portal.