Training & Tutorials for Provider
Our vast training and tutorials library will help you successfully use the secure Medical Bill Processing Portal. Additional information and support can be found in the FAQs, Forms & References and Contact Us sections.
- Upcoming Webinars
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Upcoming Webinars Event Title Event Date Start Time (EST) End Time (EST) Description Webinar Registration OWCP Virtual Help Session Fri, Mar 06, 2026 12:00 PM 01:00 PM Register Portal Refresher – Provider Enrollment Thu, Mar 12, 2026 01:00 PM 02:00 PM Register OWCP New Provider Orientation Wed, Mar 25, 2026 03:00 PM 04:00 PM Register OWCP Virtual Help Session Fri, Apr 10, 2026 01:00 PM 02:00 PM Register Portal Refresher – Provider Enrollment Thu, Apr 16, 2026 03:00 PM 04:00 PM Register OWCP New Provider Orientation Wed, Apr 22, 2026 03:00 PM 04:00 PM Register - Tutorials
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Bills Tutorials
- Carrier Reimbursement
- Enter Bills Online (Updated 09/20/25)
- Create Bill Templates (updated 04/05/2025)
- Bill Adjustment Tutorial (updated 11/01/25)
- Group Provider- How to Complete a Provider Enrollment Application Tutorial (updated 12/20/25)
- Facility Provider- How to Complete a Provider Enrollment Application Tutorial (updated 12/20/25)
- Individual Provider- How to Complete a Provider Enrollment Application Tutorial (updated 12/20/25)
- Reference Guides
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EDI Companion Guides Quick Reference Guides
- Provider Profile Permissions (created 12/20/25)
- Copying Authorization Data (updated 11/01/25).
- Deletion of Incomplete Provider Enrollment Applications (created 07/19/25).
- Uploading Attachments to a Previously Submitted Authorization Request (updated 11/01/25).
- DFEC Vocational Rehab Counselor or Contract Nurse Bill Submission (created 04/05/25).
- Explanation of Benefits (EOB) Reference Guide (01/31/2026): This link provides additional information for common EOB denial reasons.
- Fee Schedule Calculator (updated 04/05/25)
- Canceling a Submitted Authorization (updated 11/01/25)
- Updating Provider Information in the Provider Portal (updated 10/05/2025)
- Provider Search Functionality Opt-Out (updated 07/31/23)
- DCMWC Treatment Bill Attachment Requirement (updated 10/30/24)
- Submitting an Authorization Correction (updated 11/01/25)
- Reset Password Guide for Provider (Updated 10/30/24)
- Adding or Associating Users to Providers QRG
- Adding Multiple Legacy Providers under One OWCP Connect ID
- Adding New Providers under One OWCP Connect ID (Updated 12/30/24)
- Adding Servicing Provider (updated 04/05/25)
- Interactive Voice Response System (IVRS)
- Locating 1099s in Provider Portal (updated 04/05/25)
- Online Billing
- Provider Registration for Online Access (Updated 02/05/25)
- Resubmitting a Returned to Provider Enrollment Application (updated 12/20/2025)
- Portal Demonstrations